Outlook 2013 Contacts Not Showing In Address Book

Troubleshooting Missing Contacts in Outlook 2013 Address Book

Having trouble finding your contacts in the Outlook 2013 address book? Don’t worry; we’ve got you covered. Let’s explore the common issues and solutions for resolving this problem.

Step 1: Check Contact Storage

First, make sure your contacts are indeed stored in Outlook 2013. To check, follow these steps:

1. Open Outlook 2013.
2. Click on the “People” tab.
3. If your contacts are stored in Outlook, they should appear in the list. If not, you might need to add them manually.

Step 2: Verify Address Book Settings

Now, ensure that your address book settings are correct. Follow these steps:

1. Open Outlook 2013.
2. Click on the “File” tab.
3. Select “Account Settings” and then “Address Books.”
4. Make sure the “Show this folder as an email Address Book” box is checked.

Step 3: Check Contact Visibility

To ensure your contacts are visible in the address book, do the following:

1. Open Outlook 2013.
2. Click on the “Contacts” tab.
3. Select “Address Book” from the ribbon.
4. Ensure the “Show All Contacts” box is checked.

Step 4: Avoid Hidden Contacts

Make sure your contacts aren’t hidden. Follow these steps:

1. Open Outlook 2013.
2. Click on the “Contacts” tab.
3. Select “Address Book” from the ribbon.
4. Check that the “Show All Contacts” box is checked.
5. Click on “View” and then “Current View.”
6. Ensure the “Show All Contacts” box is checked here as well.

Step 5: Remove Filters

Sometimes, filters can hide contacts. To remove them, follow these steps:

1. Open Outlook 2013.
2. Click on the “Contacts” tab.
3. Select “Address Book” from the ribbon.
4. Check the “Show All Contacts” box.
5. Click on “View” and then “Current View.”
6. Make sure no filters are applied.

If you’ve followed these steps and your contacts are still missing in the address book, you might need to reach out to Microsoft Support for further assistance.

Common Causes of Missing Contacts in Outlook 2013 Address Book

Outlook 2013 is a versatile email client, but sometimes, contacts may mysteriously disappear from the address book. Let’s explore some common reasons for this issue:

1. Corrupted Outlook Data Files: Outlook uses PST files to store data, and if these files become corrupted, it can lead to contact visibility issues.
2. Incorrect Settings: In Outlook, various settings can affect the display of contacts. Incorrect settings might hide contacts from the address book.
3. Damaged Address Book: The address book itself can become damaged, causing it to not display contacts correctly.

Let’s delve into some tips to address these common causes.

Tips for Resolving Missing Contacts in Outlook 2013 Address Book

1. Check Address Book Settings: Go to “File” > “Account Settings” > “Account Settings.” In the “Address Books” tab, ensure the correct address book is selected.
2. Verify Contacts in Contacts Folder: Confirm that your contacts are visible in the Contacts folder. If not, adjust the view settings under the “View” tab to display them.
3. Review Contact Group: If you use contact groups, make sure your contacts are correctly added to the group.
4. Check the Global Address List: In the Address Book, ensure the Global Address List is selected and see if the contacts are visible there.
5. Inspect Outlook Profile: Check your Outlook profile settings, ensuring the correct profile is selected.
6. Examine Data Files: Go to “File” > “Account Settings” > “Data Files” and verify that the correct data file is selected.
7. Synchronize Contacts: In “File” > “Account Settings” > “Account Settings,” check if the “Synchronize contacts with” option is selected.
8. Search Options: Under “File” > “Options” > “Search,” make sure “Include contacts in search results” is checked.
9. Contact List Settings: In the “People” tab, go to “Manage Contacts” > “Manage Contact Lists” and ensure “Show in Address Book” is checked.

By following these tips, you can often resolve the issue of missing contacts in your Outlook 2013 address book.